sallie mae can whistle for it
If you want advice on student loans- the answer is DON'T. Get a job and pay your way. I'm sick of rip-off interest, little schyster tricks like "we never received your deferment form..."
Sallie mae will do anything to ratchet up costs. Who do you complain to? Why Sallie mae, of course. Do you really thing anyone at the Federal regulatory level (Department of Education) is going to get off their ass to do anything?